speak to someone

This section has details on services offering helplines, online counselling and text support. There are services for young people, for parents/carers and services focused on particular difficult situations or feelings. All these services are here to help people and many can also direct you to other support available.

Young Minds have a beginner’s guide to the NHS’s Child and Adolescent Mental Health Services (CAMHS) for young people and parents.

If you or someone you care for needs help right now, if you feel like you might attempt suicide, or may have seriously harmed yourself, you need urgent medical help. Please call 999 for an ambulance or, if you can, go straight to A&E. Details on emergency advice from Mind are available here.

Speak to someone


For free, safe and confidential online counselling and wellbeing services for adults and students, contact Jami Qwell.

This is a nationwide online service provided by Qwell and offered for free to the community via Jami.


Papyrus are the young suicide prevention society. HOPElineUK 0800 068 4141 (Monday to Friday, 10am to 5pm and 7pm to 10pm |
2pm to 5pm on weekends)


If you are struggling to cope or need immediate help, contact Shout’s 24/7 crisis text service. Text Jami to 85258

Shout are working with Jami to deliver this service to the Jewish community.


Samaritans provide confidential support for people experiencing feelings of distress or despair.
Phone: 116 123
(free 24-hour helpline)


Kooth offer online support for 11-25 year olds provided free via most local authorities.

This includes Barnet, Brent, Camden, Hackney, Haringey, Hertfordshire, Leeds, Manchester and Redbridge.


CALM is the Campaign Against Living Miserably, for men aged 15 to 35. 0800 58 58 58
(daily, 5pm to midnight)

The Mix

The Mix is aimed at people under 25. Helpline open between 4pm and 11pm, 7 days a week, crisis text service open 24/7 days a week.
0808 808 4994
Text THEMIX to 85258

Family Lives

Family Lives offer advice on all aspects of parenting, including dealing with bullying.
0808 800 2222
(Monday to Friday, 9am to 9pm | Saturday to Sunday,
10am to 3pm)

No Panic

No Panic offer support for sufferers of panic attacks and obsessive compulsive disorder (OCD), as well as a course to help overcome your phobia or OCD. 0844 967 4848 (daily, 10am to 10pm)

Addiction Helper

Addiction Helper have fully trained addiction counsellors 24 hours a day and offer advice on both NHS and private treatment options. This service is 100% free confidential.
0800 024 1488


GamCare provide information, advice, support and free counselling for the prevention and treatment of problem gambling. Our expert services are confidential and non-judgemental. Face to face and Online services available.  0808 8020 133

Young Minds

Young Minds free, 24/7 text support for young people. Texts can be anonymous, but if the volunteer believes you are at immediate risk of harm, they may share your details with people who can provide support.
Text: YM to 85258

They also have a beginner’s guide to the NHS’s Child and Adolescent Mental Health Services (CAMHS) for young people and parents.

PLEASE NOTE: This page collate a range of charities and organisations to assist people more easily and quickly be aware of available services. The JLC and the Youth Mental Health Partnership hope these will be useful for those contacting them, however we are not in a position to officially endorse any specific organisation or service. 

Support lines directory

Find almost 50 support line services including Jewish charities, general advice, as well as specific support for bereavement, addiction, debt and anxiety from across the wider voluntary sector.

The Youth Mental Health Partnership

Our vision is for every child and family in our community to have access to clearly understood, considerate, comprehensive and effective services that advance the recovery of young people who experience a mental health problem.

This partnership aspires to establish the foundations for progress towards this vision and generate learning for how these providers, and organisations within and beyond our community, can be part of meeting the growing mental health needs for children and young people within the UK Jewish community.


About the jlc community portal

As each of us adapts to the coronavirus pandemic and measures to contain it, people and local groups have inspired with acts of kindness providing food, care and comfort. Our communal leadership and vital charities have been working well and working together to assist the community through this crisis.

The JLC connects and coordinates the Jewish charitable sector, strengthens and supports leadership across our community, and magnifies and amplifies the individual voices and collective voice of our member organisations. Now is the time for cooperation and collective responsibility.

Working alongside the Board of Deputies at the beginning of the pandemic, the JLC regularly brought together CEOs from over 60 organisations. Our teams have been working with many more parts of the community every day during this crisis.
This portal is a development of that work, collating advice, resources and access to communal life online, in one place, for everyone across the Jewish community.

For more information on the JLC, visit our website at

Subscribe to updates from the JLC

* indicates required
Email Format